Exhibit A: Service Scope - Household Safety Net

1. Service Overview

The Household Safety Net is a managed cybersecurity and digital hygiene service designed for residential environments. This service focuses on automated threat mitigation and foundational privacy hardening for up to four (4) primary user devices.

2. Core Deliverables

Feature	Technical Specification
Endpoint Protection	Deployment of SentinelOne AI-driven threat detection on up to 4 devices.
Network Privacy	Configuration of NextDNS for whole-home ad-blocking and malicious domain filtering.
Automated Patching	Remote monitoring and execution of critical security updates for OS and core applications.
Digital Health Audit	A quarterly summary report of blocked threats and system status.

3. Response Times & Labor

Standard Mission Response: Within 48–72 business hours for non-critical issues.
Included Labor: This tier covers automated monitoring and software maintenance.
Billable Labor: Manual troubleshooting, on-site visits, or hardware repair are not included and are billed at the prevailing hourly rate ($100/hr).

4. Exclusions

Costs for physical hardware (routers, new PCs, cables) are the responsibility of the Client.
Physical installation of hardware is not included unless specifically quoted as a separate project.

5. Client Authorization

Client authorizes Great Works Technology (GWT) to install management agents and security software on specified devices and to modify DNS settings on residential networking equipment to ensure protocol compliance.

Hardened by Design. Managed with Discipline.